Consulting & AI Agency

Strategy, process design and implementation for AI adoption. upmkt.one helps organisations turn AI opportunities into working solutions, with people, governance and measurable business value at the centre.

◇Business and processesPrioritise opportunities around the way your organisation works.
◎ImplementationTurn a useful prototype into a solution connected to the operation.
◈People and adoptionPrepare the people who will use, supervise and lead the change.
◉GovernanceDefine responsibilities, controls and measures of business value.

AI adoption for your business.From strategy to implementation.

“You cannot adopt AI while keeping processes designed 30 years ago”

Paula Suárez · Director of Technical Solutions, Microsoft Latin America

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Data protection in Chile →

Start with the way work is designed

This is a starting point for examining how work gets done: what creates value, what causes delays and what should change. Experience is an asset; the aim is to put it to better use.

Services

Support across the adoption process

The right starting point depends on the business problem, the data available and the people involved. Each engagement defines a practical scope and a way to measure progress.

01

Strategy and process redesign

Understand the operation, identify constraints and prioritise opportunities by expected value, feasibility and exposure to risk. The outcome is a roadmap with a clear first step.

02

Design, development and implementation

Design and test the workflow, build the required components and connect them with the systems that support the operation. Acceptance is based on agreed criteria.

03

Adoption and organisational change

Prepare the people who will operate, supervise and lead the change. Roles, training and everyday practices are part of the work.

04

Governance, quality and cost control

Define responsibilities, evaluate output quality and monitor costs and exceptions. Controls should match the consequences of each decision.

Method

Build in stages and learn from use

A diagnosis establishes the baseline. A prototype tests the proposed workflow with the team. Implementation advances through agreed milestones, with acceptance criteria and follow-up after delivery.

01

Understand and establish a baseline

The starting point is the operation: the task, the people, the information and the constraints. Baseline measures are agreed before claims about improvement are made.

02

Test the proposed workflow

Users examine a working representation before wider construction. Feedback changes the design while adjustments are still practical.

03

Implement and accept by milestones

Each stage defines responsibilities, acceptance criteria and evidence of completion. The engagement sets the schedule rather than assuming a universal delivery interval.

Chile

Data protection in Chile

Preparation for Law 21.719 connects policies with everyday operations. The work can include data mapping, responsibilities, supplier review and technical controls, coordinated with the appropriate legal specialists.

01 Legal date in force: 1 December 2026 Date of entry into force set by Law 21.719, published on 13 December 2024. This is the date that applies today. Official source →
02 Proposed amendment: 1 December 2027 The Government has proposed moving the date. A proposal is not law: until it is approved and published, 1 December 2026 remains the legal date. Official source →
03 Status in Congress: In progress The Senate lists bill 18.623-07 as in progress. Check its status before making decisions about deadlines. Official source →

Status checked on 18 October 2026.

Own technology supporting delivery

Command Center brings a technology foundation to selected engagements. Its role is to support project context, document work and control workflows. The solution is designed around the client’s operation and existing systems.

Perspectives

A place for professional judgement

Perspectives brings together signed reflections on AI, business, work and current affairs. Each contribution makes its author and sources visible and leaves room for informed disagreement.

What would you like to improve?

Bring a process, a recurring problem or an initiative that needs a clearer path to implementation. The first conversation establishes the context and whether a useful next step exists.

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